Doris Klappenbach-Lentz: Mediative Kommunikation

Reviewed by Prof. Dr. Josef Freise, 2024-12-31
Translated from German version by DeepL

Doris Klappenbach-Lentz: Mediative Kommunikation. Mit Rogers, Rosenberg & Co. konfliktfähig für den Alltag werden. 2. überarbeitete Auflage. Junfermann Verlag GmbH (Paderborn) 2024. 304 pages. ISBN 978-3-7495-0483-1. D: 34,00 EUR, A: 35,00 EUR.

Further information at DNB KVK GVK.
Table of contents at the DNB.

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Summary

Doris Klappenbach-Lentz has written a book about the mediative communication approach that is both theory-based and saturated with experience. Illustrative examples and exercises make the content easy to understand. It is written especially for “advanced” students or for course participants who are practicing mediative communication on the basis of the book. It remains to be seen whether this approach will become more widespread. It could be helpful if the approach were taken up by the major mediation associations and societies in Germany, Austria and Switzerland. We hope that the book and the mediative communication approach will be widely disseminated.

Review by
Prof. Dr. Josef Freise
pensionierter Professor im Fachbereich Sozialwesen der Katholischen Hochschule Nordrhein-Westfalen in Köln
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